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Forum Discussion

gregkane00's avatar
gregkane00
Initiate
Jun 16, 2020

new tech support experience

rax120 So this is my first try at Netgear equipment in years. It hasn't been a joyful experience over the last few days. First, I bought a refurbished RAX80 from a vendor on eBay. I installed it and...
Christian_R's avatar
Christian_R
NETGEAR Employee Retired
Jun 18, 2020

Hi gregkane00, 

 

I can assist with support following up on your case and having it escalated. If you wish to be contacted, please send me a private message with your case number(s) and email address. 

 

Christian