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Forum Discussion
Night Hawk RAX120
Just lost all original, secure settings...been seemlessly running since Dec 2019. The last few days I began to periodically lose internet connection. I thought it was issues with my internet provider...
What firmware is on the router? (please don't say the latest)
The RAX devices are pretty new. potentially it could be a firmware issue and either a upgrade or downgrade is needed.
Reset the router using the rear pin hole method and set it up as new. Do not use a saved config.
the chances are you have auto update on and firmwares been updated and there's a corruption issue. Resets solve this and you might want to turn auto update off and just check manually so you are aware next time the router updates.
There's a hot fix out, install this and reset the router afterwards.
https://www.netgear.com/support/product/RAX120.aspx
DeaconDK did you get everything fixed and up and running?
I had the same exact issue, been scouring the internet for people with similar issues. Was having issues, it did a factory reset. I couldn't connect, opened up nighthawk app and was prompted to do a setup. Was continually having issue of rebooting, but now every time I reboot, it gets factory reset - if I turn off then on, it prompts to setup again (and resets to default name of NETGEARXX). With working remote, I've had to switch back to my old airport extreme for stability currently and trying to mess with the RAX120 when I have time. About to give up on it though, I'm not sure what to do.
Ever since I got the RAX120 in October, the internet speed would be fine for about a day (getting the full 1 gig down), and then it would drop to 20 mbps, and if I restarted, would go back up to gig. That was already completely annoying to begin with (having smarthub, etc hooked up to something you have to reboot once a day), but these new issues are making me re-think the nighthawk router alltogether, it's currently basically useless since every restart results in a factory reset.- Same issue with me! Super frustrating!