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Forum Discussion
miclin
Jan 03, 2021Aspirant
Nightawk AX8 AX6000 WiFi router cannot connect always
Hi, I always cannot connect my wifi router, e.g. I chose 5GHz network, can use WhatsApp only but I browsed website not successful, then I turned to 2.4GHz can use a while, but browsed other page then...
plemans
Jan 03, 2021Guru - Experienced User
What modem/gateway do you have?
What firmware is on the RAX?
Does this always happen?
Is it only happening on 1 device or all devices?
Does it happen to devices that are hardwired in?
- miclinJan 03, 2021AspirantWhat modem/gateway do you have?
RAX80 AX6000
What firmware is on the RAX?
V1.0.3.106
Does this always happen?
Yes
Is it only happening on 1 device or all devices?
All devices
Does it happen to devices that are hardwired in?
No, problem in all devices included iPhone, iPad, Apple TV and Xbox- plemansJan 03, 2021Guru - Experienced User
The RAX is the router. what modem/gateway is it connected to?
Have you tried a factory reset and a clean install?