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Forum Discussion
Nighthawk 4-Stream AX1600 WiFi 6 Router Connectivity Issues
I recently purchased a router to set up in my apartment and have come across an issue. My wifi will randomly cut out every 15-45 minutes, no matter if I'm using wired connection via an ethernet cabl...
The ethernet cable running from my labtop to the router is a CAT5E cable from the box, the cable running from my router to the wall is a CAT6 cable I picked up from target.
My firmware was at V1.0.3.28_1, but I manually uninstalled this and reinstalled V1.0.2.26_1 using the advanced controls, still no better results as the internet still cuts out almost like a clock every 5 to 10 minutes.
The ethernet drivers on my labtop are current, as this issue doesn't only plauge my wired connection but also my wireless connection aswell when I use my labtop's wifi card instead.
I have IPv6 disabled and IPv4 with a strong connection.
Not knowing what system/hardware is connected upstream from your router is definitely a handicap.
In your router settings, Advanced -> Setup -> WAN Setup, you should find an checkbox to disable SIP ALG. It can have a negative impact on VOIP phones and video connections. For test purposes, recommend you disable SIP ALG and check to see how it goes.
Also I would suggest you enable IPv6 with the automatic connection type or with DHCP. Maybe you have already done this, I don't think you shared the results.
Within Windows Control Panel, there are troubleshooting tools available. On Windows 10, there is one for incoming connections and one for internet connections. These may find something in your computer settings.