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Forum Discussion
Oldtome
Jun 05, 2022Guide
Nighthawk AX 12 model RAX120 wifi router fiber optic connection.
I have continual wifi drops, 10-30 per hour. Streaming TV is a joke. I bought my original wifi router 5-3-2022. It did have issues, got way to hot, even to touch. Warranty replacement 6-1-2022 b...
microchip8
Jun 06, 2022Master
Sounds like it's overheating. I'd let a small cheap USB fan blow at it or a laptop cooler underneath
If that doesn't help, we'll go to troubleshooting
If that doesn't help, we'll go to troubleshooting
Oldtome
Jun 06, 2022Guide
It is overheating. It has a cheap fan inside the unit but it never works.
Thanks for the reply.
- pkaytesJun 11, 2022Guide
Hello,
The overheating problem is mentioned in the following thread: https://community.netgear.com/t5/Nighthawk-Routers-with-WiFi-6-AX/RAX120-V2-Constant-Random-Reboots/td-p/2176753
The fan can be turned on manually by visiting http://www.routerlogin.net/debug.htm and clicking "Always enable fan" (also after any reboot or power up). Unfortunately running the internal fan is not enough. Some of us have resorted to placing the router on laptop cooling pads or over external fans to improve the airflow. These workarounds help but do not entirely solve the problem
Pete