Nighthawk AX12 RAX120 V2 power loss

Question

I've recently purchased a RAX120 V2 unit and I'm experiencing WiFi drop off several times a day. This is due to the RAX120 unit powering down and rebooting for no apparent reason. I'm using the power lead supplied with the unit so think I can rule out a bad supply being the issue. The only thing I have done during the set-up is to update to the firmware to V1.2.8.40.

Any help would be appreciated. Thanks

DarrenM · Answer

Here is a link to a beta firmware that has fixes for the reboot issue. Please let me know if you have any other issues with this firmware https://ntgr.my.salesforce.com/sfc/p/#300000000xsV/a/8b000000lpfE/ewZuT7whqirNo5U_QG.WfrQU.h0pa5dqpbB3qz_Qi3o
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FURRYe38 · Answer

What is the first 3 characters of the routers serial number seen on the sticker in back?&nbsp;
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plemans · Answer

What firmware are you on?&nbsp;
I've seen some complaints of overheating, got an old laptop fan sitting around you could set it on to check?

RobAllin · Answer

The first 3 characters are 6K0

sizzleouch · Answer

I am having the same issue with the router restarting several times a day. Can I get the new beta firmware that supposedly resolves the issue?&nbsp;RAX120v2Serial starts with 6JY

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Nighthawk AX12 RAX120 V2 power loss

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