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Chainsaw801's avatar
Chainsaw801
Aspirant
Jan 30, 2021

Nighthawk AX1800 Constantly pinging www.netgear.com

I just bout the AX1800 form Costco.  I run a Pi-Hole ad blocker and I was bummed when I saw you couldn't add custom DNS servers to the DHCP server.  After doing some digging I found that I could point the DNS server from the Internet Setup page to my Pi-Hole ad blocker.   It works okay and does block the ads however all traffic shows that it's comeing from _gateway and doesn't seperate all the traffic to the other clients on the network.   After two days,  "_gateway" had reached the top of the Permitted Domains with a very high rate going to www.netgear.com.    (I'm NOT pinging www.netgear.com on any machine)  When I pulled up the logs it does look like it's a constant ping coming from the main router. The time stams are showing around two per second.    Is this normal?   If not,  how do I shut this off?    Thanks!

2 Replies

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  • Kaherdin's avatar
    Kaherdin
    Guide
    Feb 16, 2021

    I have a MR60 (MR60 router unit with a MR60 satellite).

    I have been using PiHole on a Raspberry Pi Zero for a couple of months now, and since approx 2021-02-12 something, most likely my router or satellite is connecting to "www.netgear.com". 

     

    It's not the NTP, I changed that to Google's. 

    What the heck is going on Netgear?!

  • Christian_R's avatar
    Christian_R
    NETGEAR Employee Retired
    Feb 18, 2021

    Hello,

     

    If you recently purchased the device I would recommend contacting our support team as newly purchased devices are provided with 90 days of complimentary support. You may open a ticket by registering your device using the link below. 

     

    https://www.netgear.com/support/contact.aspx

     

    Christian