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Nighthawk AX2400 RAX30 - unable to passthrough DHCP?
(Couldn't find the model in the drop-down, so I included it in the subject.) Just bought another Netgear WiFi router, and am trying to configure it similar to the R7000 that I used for years. The...
I chatted with Netgear support Level 1, and after having me redo much of the work what I already did a few times, they told me to call for Level 2 support.
Level 2 support had me manually downgrade to the previous firmware version to test the Wireless AP functionality in that version. However, they also asked me to do a factory reset on the router, which seemed odd, since the router setup then forced me to upgrade again and therefore didn't allow testing the old firmware. However, something about downgrading to the older version, at least for a short while, got the Wireless AP mode working as it should in the new firmware version, as well as improved general stability.
Perhaps something happened in the original firmware upgrade that wasn't corrected in any reset or re-install of the same firmware, but it works now, and network DHCP is again able to configure wireless clients as well as wired ones. I would suggest downgrading firmware, whether or not followed by an upgrade again, as a useful technique for troubleshooting.
Unfortunately, the R7000 isn't working anymore - that's why I bought the AX2400. 🙂
I know the DHCP server is working, since the wired clients are still getting announcements and renewals.
does it work if you set it up with it in router mode (does cause a double nat)
- Yes, it works in router mode, with the AX2400 giving out its own DHCP addresses. Yes, that's double NAT, and horrible for a few reasons, but the main one I've mentioned: that I no longer have the ability to monitor individual devices on the wireless network. That's a deal-breaker for me.
have you tried reloading the firmware to it, doing a factory reset, and then reinstalling?
Maybe something is corrupt in the firmware or settings
- Thanks for the good idea. I had updated the firmware to the latest version before starting to use it, but will do a factory reset when I can, try things again at the default firmware, and update it and try things again. I won't be able to do this for a few days, but will report what happens. I appreciate the help!