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Forum Discussion
LadyAlf
Jan 27, 2025Aspirant
Nighthawk AX2400 wi-fi password incorrect
I have had this router for 3 years and all of a sudden the password for my 2.4ghz is incorrect. I can log into the 5G but not the 2.4, and several devices rely on the 2.4. I logged into the app and ve...
plemans
Jan 28, 2025Guru - Experienced User
try logging in through the browser. Change it to something else and then change it back.
Are you using smart connect?
LadyAlf
Jan 28, 2025Aspirant
How do I log into the browser? I have the Nighthawk app. What is smart connect?
- plemansJan 29, 2025Guru - Experienced User
You log into the browser using its ip address.
Smart connect combines the ssids for 2.4ghz/5ghz into a single ssid. In that mode, they don't show up as separate but the same network. It allows devices to bandsteer between the 2 bands as needed.
- LadyAlfJan 29, 2025AspirantOkay, I assume I can get the IP address from the Nighthawk app? And no, I do not have smart connection enabled, I have several devices that cannot connect to 5G and require a separate 2.4 connection.
- michaelkenwardJan 29, 2025Guru - Experienced User
LadyAlf wrote:
Okay, I assume I can get the IP address from the Nighthawk app? And no, I do not have smart connection enabled, I have several devices that cannot connect to 5G and require a separate 2.4 connection.Not sure that I follow all of this discussion. If you want to get into the router to change wifi settings, most are outside the app's control. Use a web browser and the graphical user interface (GUI).
You can find the IP address in the app: check the Details button. Most Netgear routers sit on 192.168.1.1.
How do I log in to my NETGEAR wireless router? | Answer | NETGEAR Support
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