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Forum Discussion
ScottW61
Feb 01, 2021Follower
Nighthawk AX4 AX3000 goes offline after about a month of use
I returned the first ax3000 and replaced it with a new one. Did the set up internet works for about a month then goes out. All lights are green but no connection. Luckily I have kept my old netgear g5...
Christian_R
Feb 05, 2021NETGEAR Employee Retired
Hello ScottW61,
If you recently purchased the device I would recommend contacting our support team as newly purchased devices are provided with 90 days of complimentary support. You may open a ticket by registering your device using the link below.
https://www.netgear.com/support/contact.aspx
Christian