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Nighthawk AX4 AX3000 WiFi constantly going OFFLINE
PURCHASE: March 2020 HARDWARE: Nighthawk AX4 AX3000 (RAX35) FIRMWARE: V1.0.3.80_1.0.1 MODEM: Comcast/Xfinity in bridge-mode NOTE: Ethernet connected devices will sometimes maintain internet acc...
- Should have searched the community forums regarding this - there are at least 5 other threads discussing this widespread issue plaguing the RAX40 and so many other RAX products due to faulty firmware. You have to revert to the previous version until Netgear fix the bugs in their firmware. Who knows when they will because they are so slack with support.
Should have searched the community forums regarding this - there are at least 5 other threads discussing this widespread issue plaguing the RAX40 and so many other RAX products due to faulty firmware. You have to revert to the previous version until Netgear fix the bugs in their firmware. Who knows when they will because they are so slack with support.
I actually saw all the "factory reset and rollback to earlier versions" posts, but thought I would try a set of config changes that someone posted as a solution - Set the following to OFF: "AX Mode", "QoS", "Beanforming" and "Airtime fairness". Needless to say, these did not work.
I then did the factory reset and reverted to the prior Firmware Version - V1.0.3.64_1.0.1. Note, I chose this version even though it said it was for the RAX40 and mine is a RAX35 (I haven't been able to find any informaiton on the difference between these two "models"). After 24 hours, I've not had the WiFi stop working nor have I needed to reboot the WiFi.
I appreciate your response. -Kyle
I'm having the same issue. My 12 year old router never dropped the internet. My iphone 11 keeps saying poor internet connection, while showing me the dreaded circle of death. Streaming TV just turns off. I was ready to return this thing and plug the old one back in. Thought I'd come on here to see reviews. All I'm seeing for a fix is a factory reset and do not update firmware? Ready to return it.
sidelined wrote:I'm having the same issue. My 12 year old router never dropped the internet. My iphone 11 keeps saying poor internet connection, while showing me the dreaded circle of death. Streaming TV just turns off. I was ready to return this thing and plug the old one back in. Thought I'd come on here to see reviews. All I'm seeing for a fix is a factory reset and do not update firmware? Ready to return it.
If you've got the ability to return it, do it.. It's not worth your time going through these hoops and hurdles to try and get it working properly when the underlying fault needs to be fixed by Netgear. The only reason why some of us (like myself) have just been pestering Netgear on and on to push them to get a fix out, is because we cannot return it. If I knew I'd run into all these issues from the start, I would have purchased a router from ASUS instead.
- Factory Reset + Earlier Firmware = FIX
Per my post above, I did the factory reset (make sure you hold the reset button for 30-60 seconds) and then reverted to an earlier firmware and it’s been working perfectly since.
BAD FIRMWARE: V1.0.3.80_1.0.1
GOOD FIRMWARE: V1.0.3.64_1.0.1
KT62 wrote:
Factory Reset + Earlier Firmware = FIX
Per my post above, I did the factory reset (make sure you hold the reset button for 30-60 seconds) and then reverted to an earlier firmware and it’s been working perfectly since.
BAD FIRMWARE: V1.0.3.80_1.0.1
GOOD FIRMWARE: V1.0.3.64_1.0.1No, that is not a fix.. that is a workaround.. A fix is when Netgear actually correct the issues with the firmware that was released (v x.80) as there were new features added as well as other tweaks in that version. They should also remove the .80 firmware version from the website/server as people unaware of said issues, will be downloading it or updating to it not knowing that they're in for the worst ride of their lives...