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Forum Discussion
KT62
Sep 30, 2020Guide
Nighthawk AX4 AX3000 WiFi constantly going OFFLINE
PURCHASE: March 2020 HARDWARE: Nighthawk AX4 AX3000 (RAX35) FIRMWARE: V1.0.3.80_1.0.1 MODEM: Comcast/Xfinity in bridge-mode NOTE: Ethernet connected devices will sometimes maintain internet acc...
- Oct 01, 2020Should have searched the community forums regarding this - there are at least 5 other threads discussing this widespread issue plaguing the RAX40 and so many other RAX products due to faulty firmware. You have to revert to the previous version until Netgear fix the bugs in their firmware. Who knows when they will because they are so slack with support.
itsmehuey
Oct 01, 2020Luminary
Should have searched the community forums regarding this - there are at least 5 other threads discussing this widespread issue plaguing the RAX40 and so many other RAX products due to faulty firmware. You have to revert to the previous version until Netgear fix the bugs in their firmware. Who knows when they will because they are so slack with support.
KT62
Oct 08, 2020Guide
I actually saw all the "factory reset and rollback to earlier versions" posts, but thought I would try a set of config changes that someone posted as a solution - Set the following to OFF: "AX Mode", "QoS", "Beanforming" and "Airtime fairness". Needless to say, these did not work.
I then did the factory reset and reverted to the prior Firmware Version - V1.0.3.64_1.0.1. Note, I chose this version even though it said it was for the RAX40 and mine is a RAX35 (I haven't been able to find any informaiton on the difference between these two "models"). After 24 hours, I've not had the WiFi stop working nor have I needed to reboot the WiFi.
I appreciate your response. -Kyle