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Forum Discussion
ctclone3211
Jul 24, 2019Tutor
Nighthawk ax4 Chage prior WiFI SSID
Can't get to my WiFi on the new router because the prior router SSID has not been transferred to the new one. How to get online with the Nighthawk so I can update the new on with the correct SSID an...
- Jul 25, 2019
What modem sits in front of your router.
ctclone3211
Jul 25, 2019Tutor
Sorry mis-stated the issue. Can not get through the setup with the phone app. Can not get to the web address for the router. It is 192.168.1.1 but will not register on my desktop. My laptop attached to the router was able to get there but loss internet connection. Currently lost as to how to get there. Have tried Netgear but 1st level did not get the job done. The router does show on my list of devices attached.
michaelkenward
Jul 25, 2019Guru - Experienced User
What modem sits in front of your router.
- ctclone3211Jul 25, 2019Tutor
After spending many hours with Netgear, it was determined that I had a defective router and needed to return it from where it was purchased. Thanks for your responses but this case is closed