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Forum Discussion

llerrad321's avatar
llerrad321
Aspirant
Sep 16, 2020

nighthawk ax4 does not recognize password on 5g

works password on 2.4, but does not on 5g
plemans's avatar
plemans
Guru - Experienced User
Sep 16, 2020

Do you have the RAX40?

What device is having issues?

all of them? 

Certain ones only? 

Did you change the password? 

Make sure to remove any special characters/spaces from the password. 

Also make sure capitalizationj is correct. 

  • llerrad321's avatar
    llerrad321
    Aspirant
    Sep 16, 2020

    rax35,works on 2.4,but not on 5g on all devices

    • llerrad321's avatar
      llerrad321
      Aspirant
      Sep 16, 2020

      can i do a factory reset to make sure i didnt change any passwords