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Forum Discussion
Nighthawk AX4 Loses Network
My AX4 router has, more and more frequently, been losing the network. What I mean is, the WiFi stops broadcasting, and even if I connect directly to the router by Ethernet, I am unable to connect. Thi...
What modem is it connected to?
What firmware are you on? a number helps.
Have you tried a factory reset and reinstall?
Or even reinstalling the firmware on it? maybe something corrupt. A factory reset doesn't fix corrupt firmware since it just removes settings.
another option is to actually downgrade the version of firmware you on. Maybe it has a bug specific to your situation. Thats where you can try a downgrade.
Last update: V1.0.3.80_1.0.1. How can I downgrade?
to downgrade, you go to the support site for your device.
click on "downloads" then click on "+view previous versions"
download the version you want and extract it.
Then follow the manual firmware update process and use the firmware you downloaded.
to access support site go to netgear.com/support/ type in the model number.
Thanks Guru, I follow your steps and get it done. I just downgrade to the previous version and hope the problem could be solved.
Thank you so much for your help! Much appreciate!
Thanks plemans, I follow your steps and get it done. I just downgrade to the previous version and hope the problem could be solved.
Thank you so much for your help! Much appreciate!
- Thank you. Will try to downgrade asap.