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Forum Discussion
nighthawk ax4 (RAX35) drops connection. multiple calls to 'tech support' yield nothing
i set up the nighthawk nightgear ax4 rax35 router several weeks ago. when it works it works very well, but it drops connection multiple times a day. i've literally wasted days on the phone with netge...
Originally I have purchased this router through Walmart. My 3rd replacement unit was brand new in the box. I took it back to Walmart without the receipt and they gave me store credit. Netgear is all JUNK! I have supported the company for 15 years. Support is garbage too! I took the money and purchased a TP-link AX3000. Reviews by Toms Hardware guide as the best bang for your buck WiFi 6 router. Glad I did working flawlessly! Dump the device and support a better product.
i wish i had done that. i bought my device at walmart also, but i am outside of their return period now because i have spent these months on the trouble shooting.
i will make a note of your TP link recomendation, as very likely netgear will not resolve my issue.