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Forum Discussion
nighthawk ax4 (RAX35) drops connection. multiple calls to 'tech support' yield nothing
i set up the nighthawk nightgear ax4 rax35 router several weeks ago. when it works it works very well, but it drops connection multiple times a day. i've literally wasted days on the phone with netge...
I'm having similar disconnects with the RAX35 (v1.0.3.80) router. I found the "RAX40 Firmware 1.0.3.80 Crash/Bug Log" discussion helpful. I did try moving the 5Ghz to channel 48 @ 574Mbps and it made things worse so I went back to channel 161 @ 1200Mbps. I'm not sure if it's related at all but I do find it strange that using a relatively unused 5Ghz channel was causing more issues than the busy one for me.