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Forum Discussion
Nighthawk AX4 RAX35
Does this router require a modem?
whizz wrote:
Hi my friend hope this helps seriel number and model...
This is all getting hopelessly confusing for me. The serial number is not relevant and is not something that you should splatter all over a support site. Someone might get hold of it and do something wicked.
Quite what your problem has to do with the original message from Knickerbockerbd is beyond me. But let's persevere.
You've been offered various suggestions. As far as I can see you haven't told us what happens when you tried them.
Let's go back to the beginning.
You have a RAX40 router that you are trying to connect to a PlusNet modem/router.
Is that correct? (You haven't told us anything about this PlusNet device.)
I assume that it is one of these:
How to set up your Plusnet router | Help & Support - Plusnet
If so, you are trying to get two routers to work together. That is a bad idea.
Two routers on your network can cause headaches. For example, you can end up with local address problems. Among other things, the other router can misdirect addresses that the Netgear router usually handles, such as routerlogin.net or the usual IP address for a router, 192.168.1.1.
This explains some of the other drawbacks.
What is Double NAT? | Answer | NETGEAR Support
You have two options:
- Ask PlusNet how to turn off the router bit of its modem/router box and put it into modem only (bridged) mode
- Put your RAX40 into wireless access point (AP) mode.
Get the manual for your RAX40 here.
Support | NETGEAR
Feed in your model number and find the documentation for your hardware.
Please, don't just lob in random thoughts. Provide details and answer the question's you are asked.
Or ask a friend for help.
You could also check out this place:
https://www.plus.net/member-centre/login
HIi there,sorry if I wasnt clear on what ive been asking I certainly have not been working blind, and hoping for the best my knew nighthawk can be installed by neatgear genie but as I have found out its hopeless,ive done some research and other have had the same problem with the app,so to cut a long story short it is possible to install the router via routerlogin.com or routerlogin,net but the settings are to me complex,in answer to one of your statements I have to connect the nighthawk router to my plusnet router to gain access to routerlogin,com and have managed to connect to the router using erthernet,but my goal is to do away with the plusnet and use the nighthawk as the nighthawk has wireless access sorry,its just the configuration thats beating me.
whizz wrote:
...my goal is to do away with the plusnet and use the nighthawk as the nighthawk has wireless access
This is not possible.
With a DSL Internet service, you need a modem between the RAX40 and your telephone line. The plusnet, whatever model it is, is the modem.
If you just want the RAX40 for wifi, put your RAX40 into wireless access point (AP) mode.
I have said this several times already. I'm sorry but I can't think of any other way to say it.
By all means, keep asking the same questions over and over again. Unfortunately, this will not change the answers you get.