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Forum Discussion
WyattStaf
Jul 23, 2020Follower
Nighthawk AX4 RAX35
Router says internet is on the nighthawk app on my phone but I am still allowed to do a speed test on the app itself. Ethernet and WiFi both are not working. I’ve only had the router for about a month. All lights are normal on both modem and router.
1 Reply
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- Christian_RNETGEAR Employee Retired
Hi Wyattstaf,
If you recently purchased the device, I would suggest contacting our support team as newly purchased devices are provided with 90 days of complimentary support.
https://www.netgear.com/support/default.aspx
Christian