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Budyboy100's avatar
Budyboy100
Follower
Aug 14, 2020

NightHawk AX4 (RAX40) WiFi router internet problems

Hello,
So I got this Wifi router about 2-3 months ago. It was running great but, a day after my netgear support line expires it dies. The lights all turn on normal and says it’s working but my devices will not connect. I have to restart the router before it works. I have tried to update and/or factory reset the router but, the signal continue to die at least 3-5 times a day. Does anyone know a solution or should I just return it? I don’t want a router that is gonna keep failing on me.

1 Reply

  • Christian_R's avatar
    Christian_R
    NETGEAR Employee Retired

    Hi Budyboy100, 

     

    Welcome to the community! What firmware version is your router currently on? 

     

    Christian