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hmobius's avatar
hmobius
Aspirant
Dec 09, 2019

Nighthawk AX4 refuses Nokia 9 after Android 10 update

My Nokia 9 got updated to Android 10 yesterday but after restarting, it would not connect to my Netgear Nighthawk RAX40 Wi-Fi router on either 5GHz or 2.4GHz network. All other devices in my household connected to wifi fine. When i go to work, the phone connects to the work wifi fine.
 
 
So I'm guessing this is an issue between Android 
10.0 and the Netgear Nighthawk RAX40.

Following another thread on this forum, I tried downgrading the security level on my 5G network from "WPA2-PSK (AES)" encryption, to "WPA-PSK (TKIP) + WPA2-PSK (AES)" and the phone connected straight away. I don't know if this is a bug in Android 10 or the AX4 but I'm logging this here for reference and hoping that a security fix is issued quickly. I have logged this as a bg with Nokia but don't know where to log it with Google or Netgear.
 

7 Replies

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  • plemans's avatar
    plemans
    Guru
    Dec 09, 2019

    Try disabling AX and rebooting the router. 

    It wouldn't be the first device that had issues with AX and with it getting a new update, maybe there's bugs in it. 

      • plemans's avatar
        plemans
        Guru
        Dec 09, 2019

        Will it connection if you disable security on the wireless? Its not a good option but just for testing purposes.