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Elzeard's avatar
Elzeard
Tutor
Nov 09, 2019

Nighthawk AX4 refuses Oneplus 6 after Oxygen OS 10.0 (Android Q) update

Since updating my OnePlus 6 to Oxygen OS 10.0, it's been impossible to connect to my Netgear Nighthawk RAX40 Wi-Fi router, whether with MAC address set as fixed or random. The password hasn't changed...
plemans's avatar
plemans
Guru - Experienced User
Nov 09, 2019

A couple things to try.

1. Go into the oneplus 6 and forget the network and then reconnect.

2. Does your ssid or password have special characters in it? If so, try removing them.

3. Are you using smart connect? 

4. The oneplus doesn't have ax. Try disabling it. maybe something is conflicting with their implementation.  

  • Elzeard's avatar
    Elzeard
    Tutor
    Nov 09, 2019
    Thanks for replying.
    I'm not using AX on the router, precisely because I have no AX-compatible devices yet.
    No special characters in the password.
    I've tried going into flight mode, forgetting networks, rebooting both phone and router, wiping the cache partition on the phone, putting Wi-Fi back on.
    The connection states "connecting", then goes to "saved" and stays at that status, never "connected".
    This is the case for both 2.4 and 5 GHz bands.
    My OnePlus 6 connects with no issues to all other Wi-Fi networks, both public and private.
  • Elzeard's avatar
    Elzeard
    Tutor
    Nov 09, 2019
    I'm not using "smart" or "easy" connect.
    • priyankm's avatar
      priyankm
      Aspirant
      Dec 01, 2019
      Hi,

      I have a similar issue with my One Plus 6t. I recently bought the Netgear nighthawk ax4 wifi 6 router, and I am unable to connect my one plus 6t (Android 10) to it.
      I could sign in from my wife's Samsung Galaxy s9.
      • Elzeard's avatar
        Elzeard
        Tutor
        Dec 01, 2019

        I've delved a bit deeper into the issue.

        It appaears that the latest Oxygen OS 10 update on my OnePlus 6 device does not support WPA2 encryption over Wi-Fi.

        If your router is cofigured with "WPA2-PSK (AES)" encryption, try downgrading it to "WPA-PSK (TKIP) + WPA2-PSK (AES)".

        With this setting, devices that support WPA2-PSK (AES) will connect using this encryption and those that don't will connect using "WPA-PSK (TKIP)".

        This worked for me while I wait for OnePlus to provide a proper OxygenOS 10 upgarde that supports WPA2-PSK (AES) just as the version 9.