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tecwerks's avatar
tecwerks
Aspirant
Sep 17, 2023
Solved

Nighthawk AX5 RAX29 Wifi Printer always busy

Since install of the router every device I try and print from comes up with Printer busy message. It's driving me insane. The printer worked flawlessly on my previous wifi router. I do not know where...
  • tecwerks's avatar
    tecwerks
    Sep 19, 2023

    Received my HP printer with Ethernet port….happy to report that my printing issues are all resolved. Connected it to a Ethernet port on the router. Took me less than 5 min after opening the box. Time to throw my Brother Wi-Fi only printer into the garbage heap.

tecwerks's avatar
tecwerks
Aspirant
Sep 17, 2023

The printer shows up on all my other devices. I’ve gone through the setups multiple times. NETGEAR tech support was clueless. It was a Saturday though. 

 

 

CrimpOn's avatar
CrimpOn
Guru - Experienced User
Sep 17, 2023

My printer has a web interface that can be accessed using the printer IP address.  Does the Brother printer have this feature?

 

(Alas, I'm a "Windows person" and have no experience solving printer issues on Apple devices. Perhaps the printer support people would be a better resource?)

  • tecwerks's avatar
    tecwerks
    Aspirant
    Sep 17, 2023

    Yes, it has a web interface….been there too…it’s going to take a really advanced support person to figure it out whether at Apple, Netgear or Brother. Have not found one yet. I am anxiously waiting for Monday as weekend support with all of them is a bust. I’m tired of going through all the basic troubleshooting multiple times without results. Thing is my printer has been working fine until I replaced it with this Router. Thanks for trying to help. 

    • michaelkenward's avatar
      michaelkenward
      Guru - Experienced User
      Sep 17, 2023

       Might help if you said what that printer is.

       

      Does the printer have a way to manually reset it? Could force it to forget past IP addresses.

       

      Hard to tell with a piece of anonymous hardware.

      • tecwerks's avatar
        tecwerks
        Aspirant
        Sep 17, 2023

        It’s a Brother HL-L2325DW…..My entire setup was running smooth until I installed my new NG router…….and I’ve reset it plenty of times….I have the printer added from scratch to all my devices….they see it, connect to it…..try to print then all get the Printer Busy msg……control panel on printer says Ready and Wi-Fi light on it is solid green,