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Forum Discussion

gjblajian's avatar
Jan 03, 2022
Solved

Nighthawk AX5 RAX30 Connected Devices IP Addresses

I have a RAX30 and unlike my R7000 the IP addresses are not showing up in my connected devices list. Is there a firmware update that corrects this issue? The android app shows MAC addresses but does ...
  • plemans's avatar
    plemans
    Jan 03, 2022

    I checked all my running devices and they're all displaying the IP address. 

    If its bothering you, options? (not great options)

    1. try a factory reset. maybe the last update caused an old setting to create the issue. Sometimes a factory reset can fix that. 

    2. try downgrading the firmware. I wouldn't do this as the last update fixed a lot of issues. I'd use the access control page to find IP addresses and see if the next update fixes that issue.