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Forum Discussion

tolanda's avatar
tolanda
Tutor
Oct 15, 2022

Nighthawk AX6 AX4300: external HD connected to Readyshare USB keeps disconnecting, won't reconnect

I have a Nighthawk AX6 AX4300 6-Stream WiFi router (RAX45) with a USB port.  I have connected an external hard drive to the USB port so I can access media content through the WiFi.  When the router i...
iyang's avatar
iyang
NETGEAR Expert
Oct 25, 2022

Hi tolanda ,

 

What's RAX45 firmware version ?

And what's brand and model for USB ?

 

 

Thanks.

tolanda's avatar
tolanda
Tutor
Nov 13, 2022

Hi,

Sorry for the late response.  The Nighthawk firmware version is "V1.0.11.112 and the external hard drive is a 500MB Seagate Free Agent, 9NK2AG-500

  • tolanda's avatar
    tolanda
    Tutor
    Feb 09, 2023

    Hi,

     

    Any suggestions a resolution to this issue?  Is there a limitation on my nighthawk model where it has the hard drive go to sleep after a certain period and is unable to wake it up or is the hard drive I'm using not compatible with the router?

     

    Any help is appreciated.

     

    Thanks,

    Dave