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tolanda's avatar
tolanda
Tutor
Oct 15, 2022

Nighthawk AX6 AX4300: external HD connected to Readyshare USB keeps disconnecting, won't reconnect

I have a Nighthawk AX6 AX4300 6-Stream WiFi router (RAX45) with a USB port.  I have connected an external hard drive to the USB port so I can access media content through the WiFi.  When the router i...
tolanda's avatar
tolanda
Tutor
Nov 13, 2022

Hi,

Sorry for the late response.  The Nighthawk firmware version is "V1.0.11.112 and the external hard drive is a 500MB Seagate Free Agent, 9NK2AG-500

tolanda's avatar
tolanda
Tutor
Feb 09, 2023

Hi,

 

Any suggestions a resolution to this issue?  Is there a limitation on my nighthawk model where it has the hard drive go to sleep after a certain period and is unable to wake it up or is the hard drive I'm using not compatible with the router?

 

Any help is appreciated.

 

Thanks,

Dave