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JSdude's avatar
JSdude
Follower
Mar 29, 2021

Nighthawk AX6 AX5400 RAX50 stopped connecting via hardline connection

Hardline connection has worked with zero problems since purchasing it last june/july. As of yesterday it stopped connecting to the internet while using an ethernet cable connection and only connects via wifi now. I have done all the standard reset protical and still no change.

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  • antinode's avatar
    antinode
    Guru
    Mar 29, 2021

    > [...] it stopped connecting to the internet while using an ethernet
    > cable connection and only connects via wifi now. [...]


       "It"?  Some unspecified computer/device, or the router, or what?

     

       If a wireless device has Internet access through the router, then I'd
    say that the router still has an Internet connection.

     

       Do all the LAN Ethernet ports work/fail the same way?  You've
    tested/replaced the Ethernet cable?  The (unspecified) computer/device
    itself?  Blame assignment is Job One.

     

       Are there port-status LED indicators for the LAN Ethernet ports on
    this router?  What do they indicate?  What does a wired device have to
    say about its Ethernet interface?


       Visit http://netgear.com/support , put in your model number, and look
    for Documentation.  Get the User Manual (at least).  Read.  Look for the
    LED descriptions and "Troubleshoot".

     

       It's possible that all the LAN Ethernet ports on the router failed,
    but a little investigation would be needed to decide.