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Forum Discussion
mtnwzrd
Jan 12, 2021Follower
Nighthawk AX6 R
Unbelievable how bad customer service serive and tech support are, I am looking for as good or better alternate router brand. As Netgear is failing to suppor the X6S and unable to even allow me to up...
plemans
Jan 12, 2021Guru - Experienced User
the app is very limited. Its meant more as a quick access versus detailed changes.
You should be able to update firmware, change paswords, plus much much more through the browser.
You can go to netgear.com/support/ and type in your actual model number (hint, x6s isn't the model number) and it'll take you to guides, firmware, manuals, etc.