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Forum Discussion
Richtheclich
Dec 07, 2023Follower
Nighthawk ax6600
Having a lot of issues with this Netgear router and modem setup. The AX6600 keeps on disconnecting randomly. The speed drops out of no where. Running 800mbps download 51 upload. And tomorrow comes and...
- Dec 07, 2023Which router model do you have? AX6600 is a speed, not model! Look at the label.
Tried a factory reset and config from scratch?
michaelkenward
Dec 07, 2023Guru - Experienced User
Richtheclich wrote:
Firmware is up to date.
How did you check that?
Onboard and app tests are not reliable.
What version number is it?
Visit the support pages:
Support | NETGEAR
Feed in your model number and check the documentation for your hardware.
That page will have any software, firmware and drivers for your device, if they exist.
This is paired up with a Netgear Nighthawk 32x 8 DOCSIS modem
Which one? Again, that is not a model number.
Some devices with those attributes are also modem/routers.