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Forum Discussion
NIGHTHAWK AX8 AX6000 MODEM ROUTER- NOT ABLE TO GET SIGNAL FROM Xfinity/ COMCAST. [Stolen??]
Good afternoon everyone, I am trying to see if I can find out why my modem router is not working. I got this modem/router from eBay to replace what I am renting from Xfinity/Comcast. I figured I s...
Yes he could not get it to connect and yes a factory reset was performed.
How can i view the MAc Adress on the webpage?
I only think Mac address becuase of the SSID being diffrent than on the sticker. I called Netgear support who also said that the Mac adress can not be changed.
I'd send the unit back to the seller. You can check the MAC address on the Modems web page however doing this on the CAX80 is problematic as the CAX80 auto reboots every 1 minute after it's come to ready if there is no good signal on the coax line. So you might be able to log in long enough to see the mac address on the modems web page at 192.168.1.1 before it reboots. Crazy I know.
Im going to see if i can return..
But would love for this to work.
I took some screen shots
doesnt look like the SN or CM Mac addy match.
I also dont have the CM certificate??
CM Certificate comes in when a modem gets fully connected to the ISP service.
Please inform the seller that this unit should be probably returned to NG.
