NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

IamHandyAndy's avatar
IamHandyAndy
Aspirant
Feb 16, 2020

NIGHTHAWK AX8 CANNOT SAVE DEVICE NAMES

Hello Again. I have run into another issue on my NIGHTHAWK AX8 , I cannot save device names. On the device manager section, you can select the individual devices and edit them but when you click do...
Christian_R's avatar
Christian_R
NETGEAR Employee Retired
Feb 19, 2020

Hello IamHandyAndy, 

 

May you confirm whether you're on the Nighthawk App or the web GUI. 


Thanks,

Christian 

  • IamHandyAndy's avatar
    IamHandyAndy
    Aspirant
    Feb 20, 2020

    Hi Christian,

     

    It is only with my iPhone I am having the problem. I was able to get in and make the changes from my desktop computer.

    Now that I have it setup correctly, it is just  a matter of curosity why I cannot do it from the phone.

    Thank You,

    HA

    • Christian_R's avatar
      Christian_R
      NETGEAR Employee Retired
      Feb 20, 2020

      Hello IamHandyAndy, 

       

      Thanks for confirming! Our engineering team is aware of the issue with the Nighthawk App and is currently investigating. 

       

      Regards,

      Christian