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Forum Discussion

IamHandyAndy's avatar
IamHandyAndy
Aspirant
Feb 16, 2020

NIGHTHAWK AX8 CANNOT SAVE DEVICE NAMES

Hello Again. I have run into another issue on my NIGHTHAWK AX8 , I cannot save device names. On the device manager section, you can select the individual devices and edit them but when you click do...
Christian_R's avatar
Christian_R
NETGEAR Employee Retired
Feb 19, 2020

Hello IamHandyAndy, 

 

May you confirm whether you're on the Nighthawk App or the web GUI. 


Thanks,

Christian 

IamHandyAndy's avatar
IamHandyAndy
Aspirant
Feb 20, 2020

Hi Christian,

 

It is only with my iPhone I am having the problem. I was able to get in and make the changes from my desktop computer.

Now that I have it setup correctly, it is just  a matter of curosity why I cannot do it from the phone.

Thank You,

HA

  • Christian_R's avatar
    Christian_R
    NETGEAR Employee Retired
    Feb 20, 2020

    Hello IamHandyAndy, 

     

    Thanks for confirming! Our engineering team is aware of the issue with the Nighthawk App and is currently investigating. 

     

    Regards,

    Christian