NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

JeffLewis's avatar
JeffLewis
Aspirant
Aug 29, 2020

Nighthawk AX8 NTP settings not retained

I just received this router and while browing through the settings I noticed that the time and date were incorrect. After setting the correct time zone and applying changes it was still showing Inter...
Christian_R's avatar
Christian_R
NETGEAR Employee Retired
Sep 04, 2020

Hi JeffLewis, 

 

I have a trial firmware that may help resolve your issue. If you're interested, please send me a private message with your email address and serial number.

 

Christian 

JeffLewis's avatar
JeffLewis
Aspirant
Sep 06, 2020

Hello,

 

After upgrading firmware to V1.0.3.102_2.1.46.1, the current time is now correct but the router will still not accept changes to time zone and/or new NTP server settings.

 

Thanks!

  • Christian_R's avatar
    Christian_R
    NETGEAR Employee Retired
    Sep 09, 2020

    Hi JeffLewis, 

     

    May you perform a factory reset on the router after updating the firmware.

     

    Christian 

  • paperbag's avatar
    paperbag
    Tutor
    Oct 15, 2020

    I have the same issue.  The settings are default back to "International Date Line West".  It won't let me set to "Pacific Time (US & Canada); Tijuana".  In my screenshot, I am running as Access Point but this issue happened no matter what I set it to (primary router or access point).  When I flashed back to v1.0.3.88, the issue goes away.