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Forum Discussion
gcue
Aug 02, 2021Aspirant
Nighthawk AX80 keeps dropping wifi
Wifi drops multiple times throught out the day using the Nighthawk AX80 i've tried all available firmware versions from the downloads site RAX80-V1.0.2.76_1.0.35.zip RAX80-V1.0.3.102_1.0.48....
michaelkenward
Aug 03, 2021Guru - Experienced User
gcue wrote:
Wifi drops multiple times throught out the day using the Nighthawk AX80
It might help if you told people what the modem is in front of this router, if there is one. The model number could be useful. Is it, by any chance, also a router, with a set of LAN ports on the back?
The reason for asking is that a lot of people turn up here trying to put a router behind a modem that is also a router. That can complicate troubleshooting.
You might get more help, and find earlier questions and answers specific to your device, in the appropriate section for your hardware. That's probably here:
Nighthawk Routers with WiFi 6 (AX) - NETGEAR Communities
gcue
Aug 03, 2021Aspirant
There isn't a modem in front of the router. Also forgot to mention - my ISP provides a generic router that doesnt drop but doesnt have the same range. Which is why I bought the nighthawk.. for wider range.
- michaelkenwardAug 03, 2021Guru - Experienced User
gcue wrote:
There isn't a modem in front of the router.
Something delivers the Internet, even if it is just an optical network terminator.
gcue wrote:
Also forgot to mention - my ISP provides a generic router that doesnt drop but doesn't have the same range.
I assume that you didn't also forget to tell us that you are using the RAX80 alongside the unnamed ISPs anonymous generic router.
Unknown variables and devices are a bugger when trying to troubleshoot.
- gcueAug 03, 2021Aspirant
I am NOT using the generic router along with the netgear router. As i mentioned, I was using the generic router but wanted longer range so I bought the netgear to use instead of the generic router.
- gcueAug 03, 2021AspirantThanks for checking though. I understand that would certainly add unnecessary jumps and possible collision activity. So any thoughts on what I could try?