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Forum Discussion
Nighthawk axe11000 not working
Hello, I recently bought the NetGear NightHawk AXE11000 RAXE500. I opened it and set it up and it was working fine. All of a sudden the router shut off alone. I tried powering it off and on...
If you recently bought it, I'd exchange it for a new one.
If only the power light comes on, it sounds like a corrupt firmware/boot process.
Its potentially fixable but sometimes faster/easier to exchange it.
If you want to try fixing it, here's the guides.
You can try recovering it with tftp or nmrpflash.
are you on windows? if so, follow this guide
https://kb.netgear.com/000059634/How-to-upload-firmware-to-a-NETGEAR-router-using-Windows-TFTP
just make sure you enable tftp
https://www.thewindowsclub.com/enable-tftp-windows-10
and here's a video walk through using a tftp client. Use the built in one for windows 10 though. the video is more of an example of how its done.
https://www.youtube.com/watch?v=R9DLrLQrpaw
and if that doesn't work, you can try using nmrpflash
https://github.com/jclehner/nmrpflash