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Forum Discussion
Znisheiwat94
Nov 22, 2023Follower
Nighthawk axe11000 not working
Hello, I recently bought the NetGear NightHawk AXE11000 RAXE500. I opened it and set it up and it was working fine. All of a sudden the router shut off alone. I tried powering it off and on...
michaelkenward
Nov 23, 2023Guru - Experienced User
Znisheiwat94 wrote:
I tried resetting it but also did not work. Right now when i plug the router the only lights that come up is the power LED. Stays orange and the rest of LEDs are off.
An orange power LED is odd. The manual says nothing about an orange option. It is either on or blinking, which denotes corrupt firmware.
Check that the LED On/Off switch on the rear panel is not moved in the Off position.
Maybe there is a problem with the power adapter. If not, then you may have a dead router that is ready for a warranty RMA.