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nighthawk axe7800 no connection solid amber
I’m pulling my hair. I have a fiber optic internet connection with no modem. Current router is a linksys router that is working ok but I was having some slower than expected speeds and bought the nigh...
Wanted to come back and post the resolution incase anybody is having the same problem. A guy on here recommended I go through the browser set up and change settings to match my isp. Well I went into the setup and seen a few settings I could change so I called my service provider. Just an fyi I have fiber optic internet that doesn’t use a modem. So the First Lady I got basically was clueless. I felt like I had called my mom and the only help she could offer was something was wrong. lol. So I messed with the browser set up a little and figured I would call back and my plan was to ask the tech how each of the settings should be. So a guy answered and I’m going through my spill trying to get him up to speed. He cuts me off and said “I know what your problem is”. He told me because I switched routers the line was still looking for the old router and I believe he said he had to just clear the MAC address. Whatever he cleared out had it working in less than a minute. So no issues at all on the router end I just simply had to call and tell them I switched routers. If I hadn’t called back I would never have known. The First Lady I talked to had no idea about this
Glad you got it working. Please mark your thread as solved so others will know. Be sure to save off a back up configuration to file for safe keeping. Saves time if a reset is needed.
https://kb.netgear.com/24231/How-do-I-back-up-the-router-configuration-settings-on-my-Nighthawk-router
Enjoy. 📡
buttons276 wrote:
Wanted to come back and post the resolution incase anybody is having the same problem. A guy on here recommended I go through the browser set up and change settings to match my isp. Well I went into the setup and seen a few settings I could change so I called my service provider. Just an fyi I have fiber optic internet that doesn’t use a modem. So the First Lady I got basically was clueless. I felt like I had called my mom and the only help she could offer was something was wrong. lol. So I messed with the browser set up a little and figured I would call back and my plan was to ask the tech how each of the settings should be. So a guy answered and I’m going through my spill trying to get him up to speed. He cuts me off and said “I know what your problem is”. He told me because I switched routers the line was still looking for the old router and I believe he said he had to just clear the MAC address. Whatever he cleared out had it working in less than a minute. So no issues at all on the router end I just simply had to call and tell them I switched routers. If I hadn’t called back I would never have known. The First Lady I talked to had no idea about this