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Forum Discussion
adampbowley
Mar 24, 2021Aspirant
Nighthawk MS60 Satellite intermittent connection (Blue/Red light)
I'm running 2 satellites - 1 in the house and 1 in my garden lodge. When I installed this system, it connected well and all was good. At some point this stoppped being the case, and despite movin...
adampbowley
Mar 24, 2021Aspirant
1 other point is that the Network Map changes alot. 1 minute it's connected to the router, the next to the other satellite...
Christian_R
Mar 25, 2021NETGEAR Employee Retired
Hello adampbowley,
If you recently purchased the device I would recommend contacting our support team as newly purchased devices are provided with 90 days of complimentary support. You may open a ticket by registering your device using the link below.
https://www.netgear.com/support/contact.aspx
Christian
- adampbowleyMar 26, 2021Aspirant
Unfortunately, I bought this in September. As I said it seemed to work for a while, but now can't get a consistent connection.
Just want to know if it's the distance or how if I can get it to connect 1 minute, is there a way to make it stay connected.
- Larry101Mar 27, 2021Star
See my similar problem from another topic's post:
So far they works OK without disconnecting from the router, if I connect both Satellites to the routers.
- adampbowleyMar 31, 2021Aspirant
Thanks for this, I thought you had solved all of my problems, alas it was short-lived.
So I followed the instructions for the double-NAT issue and got it all up and running nicely, good connectivity to both satellites. Then a little while after I started to notice a couple of odd connection issues on devices, then saw that my furthest Sat had lost connection altogether.
Weirdly, I seem to get a Blue light on the furthest Sat, but it's not connected nor does it appear on the network map...
Can you advise anything else? Could it be interference from neighbours or anything like that?
Soooo frustrating....