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Forum Discussion

hornwell's avatar
hornwell
Follower
Oct 30, 2020

Nighthawk R7000 always turn off the wifi on my ipads automatically

I have been using the R7000 two weeks by now, the first week was no problem. But this week almost everyday, my ipads always been turned off wifi on Nighthawk app automatically. One is the ipad7, the other is the ipad6.

1 Reply

  • Christian_R's avatar
    Christian_R
    NETGEAR Employee Retired

    Hello hornwell,

     

    If you recently purchased the device I would recommend contacting our support team as newly purchased devices are provided with 90 days of complimentary support. You may open a ticket by registering your device using the link below. 

     

    https://www.netgear.com/support/contact.aspx

     

    Christian