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Forum Discussion

lfholmer's avatar
lfholmer
Follower
Dec 10, 2021

Nighthawk R7000P Internet Interruptions

Guys, I have a Nighthawk R7000P router that is approximately 3 years old. The firmware is V1.3.1.64 and the ISP last year converted to fiber optics with the associated modem and UPS system. When I r...
FURRYe38's avatar
FURRYe38
Guru - Experienced User
Dec 10, 2021

What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?

 

Try a factory reset and setup from scratch. 

https://kb.netgear.com/24233/How-do-I-erase-the-configuration-settings-on-my-Nighthawk-router?article=24233

 

Try different browsers. 

 

Netgear has set up a community forum specifically for the NightHawk Router products. Most of the people who watch that forum are more likely to have experience with NH router products and know how to work it better than those of us who follow this router forum. Might be more likely to find someone who has a solution if the question is posted there:
https://community.netgear.com/t5/Nighthawk-WiFi-Routers/bd-p/home-wifi-routers-nighthawk


Please use this link to the main forum product list to review and choose where to make your posts. 
https://community.netgear.com/t5/NETGEAR-Forum/ct-p/en-netgear


Thank you.