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Forum Discussion
Nighthawk RAS35 not resetting
I changed ISPs and needed to reset the Nighthawk. Pressing the reset button for seven seconds looks like it power cycles and resets it but doesn't. Constant red blinking power light, rare flashing am...
Update: I tried the 30 30 30 reset which seems to work with nothing plugged into the ethernet ports. The second I plug either the LAN from my modem or from my computer, the Netgear resets and will not connect back to the modem. The power light stays red the starts flashes then back to red. I see connectivity to my computer on the led and see it connected in my Windows connecttions but even though I am connected wirelessly to my wifi home network, pulling up the routerlogin.net gives me the error I may not be connected blah blah blah. Using the app it cannot obtain an IP using my Netgear password on the bottom of the router.
Hello ricktgray,
Were you able to sort this out? I would recommend opening a ticket with support and request for a hardware check.
Christian
I have found no solution and thave opened a ticket but then realized I would have to buy extra support for about half what the router costs to receive an answer so I have basically dropped this issue.
ricktgray,
I can see if support can follow up on the ticket you opened up. If you wish to be contacted, please send me a private message with your email address and case number.
Christian
