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Forum Discussion
Anonymous
Jan 07, 2021Nighthawk RAX 50 have to reboot several times a week
Several times a week I have to reboot my router. All the lights show it is woking, however; I won't have internet. A few days ago it seemed to do a factory reboot by itself and I had to repogram al...
- Jan 10, 2021
Try a PC using ethernet cable attached to one of the 4 LAN ports. Although, if that works, it just confirms wireless has a problem.
At any rate, best to just return it and exchange it for another for the least hassle.
My 1st RAX50 was similar, I did return it for a refund (BB) and just bought another RAX50 a month later (at an even better sale price), just to be sure it came from a different batch. it's been up non-stop with heavy usage from a wide range of various devices for 3 or more months now.
plemans
Jan 07, 2021Guru - Experienced User
What modem/gateway do you have?
What firmware is on the router?
is it only wireless devices or do wired devices drop as well?
Anonymous
Jan 07, 2021Fiber modem provided by Aerux broadband
v1.0.2.72
No internet at all (wired or wireless)
- plemansJan 07, 2021Guru - Experienced User
Retired_Member wrote:Fiber modem provided by Aerux broadband---which modem/gateway model is it?
- AnonymousJan 07, 2021
I have no idea. It's a little white box that says Aerux on it
- plemansJan 07, 2021Guru - Experienced User
any numbers/model on it at all?
Trying to determine if it has its own integrated router as well