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Anonymous's avatar
Anonymous
Jan 07, 2021
Solved

Nighthawk RAX 50 have to reboot several times a week

Several times a week I have to reboot my router.  All the lights show it is woking, however; I won't have internet.  A few days ago it seemed to do a factory reboot by itself and I had to repogram al...
  • Dan32's avatar
    Dan32
    Jan 10, 2021

    Try a PC using ethernet cable attached to one of the 4 LAN ports.  Although, if that works, it just confirms wireless has a problem. 

     

    At any rate, best to just return it and exchange it for another for the least hassle. 

     

    My 1st RAX50 was similar, I did return it for a refund (BB)  and just bought another RAX50 a month later (at an even better sale price), just to be sure it came from a different batch.  it's been up non-stop with heavy usage from a wide range of various devices for 3 or more months now.