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Forum Discussion

bionanoscience's avatar
bionanoscience
Tutor
Mar 09, 2020

Nighthawk RAX120 - Fast Wireless Download Speed, Slow Wired

My ISP is Comcast/Xfinity with a 1-Gig subscription. When I hardwire my desktop directly to the Arris SB8200 modem, my download speed is approx. 940 Mbps. When I wire the desktop to the router and wi...
ahagler's avatar
ahagler
Aspirant
Apr 12, 2020

RAX80

You see different people talk about enabling then disabling QoS , traffic metering, etc.. to get back to full speeds.  This works, but only temporarily.  Additionally, it has nothing to do with enabling or disabling anything.  Every morning I wake up and perform a speed test on my 1g connection and see that I'm only getting 250Mbs download speed hardwired directly to my computer Cat6.  I go into the router page under QoS settings and just hit the "Apply" button (without changing anything).  My connection speed then jumps right back up to 700-800Mbs without making any changes at all.  By the next day, the connection speed has already dropped backed down again.  Netgear needs to address this issue as the router is obviously throttling back for some reason or another over time.

 

brunodusty's avatar
brunodusty
Aspirant
Aug 10, 2020

I am having the same exact issue with my RAX120. Router Firmware Version V1.0.1.122

1- test the speeds. They are low, 25-250mbps

2- open router's QoS page, change nothing, click apply

3- test speeds again, now getting 400-600 mbps
4- wait a while

5- test speeds. We are now back at step 1. Infinite Loop.


Seems like a prety glaringly reproducible issue. As far as I can tell from looking at this forum, Netgear has been knowingly selling us an entire line of routers that promise better performance that they do not even come close to delivering. I am developing the impression all of the RAX routers have the same issue. I RMA'd  mine and the replacement is doing the same thing.
Seems it's not a quality control problem, in the traditional sense, where manufacturing inconsistencies can introduce possible bugs to a few units. This appears to be a flawed design that predictably performs this bad for all customers no matter what workarounds we try. The product appears fundamentally incapable of delivering the speeds promised for longer than 1 day. After months there is still no fix. How is there no class action lawsuit??