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Forum Discussion
jasminabasurita
Jul 12, 2021Aspirant
Nighthawk RAX120v2 intermittently dropping internet on macbook
I recently purchased a RAX120. Setup was straight forward and pretty much everything has worked perfectly. The one issue I've been running into is that a macbook in my network keeps losing internet c...
plemans
Jul 12, 2021Guru - Experienced User
What router firmware are you on?
what gateway is it connected to?
Arey ou connected to the 2.4ghz band or 5ghz when it happens?
- jasminabasuritaJul 12, 2021Aspirant
Latest firmware (V1.2.1.22)
Modem: Nighthawk CM2000
I have smart connect enabled on the router, and I've actually been wondering if that's the problem. So the router automatically chooses between 2.4 and 5 GHz
- plemansJul 12, 2021Guru - Experienced User
You could try disabling smart connect and choosing which network to connect to.
that'd let you check stability.
2.4ghz tends to suffer from more interference