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Forum Discussion
Nighthawk (RAX200) Connectivity Issues with Some Devices
WiFi connections have been inconsistent with some devices, Amazon Echos mostly, but there are other devices as well. The issues started immediately after setting up the router. The router is usi...
I guess I was lucky for a day or so. I'm still having several issues with dervices staying connected to WiFI. I really hope this can be resolved, I don't want this to end up in my box of junk routers, especially considering the price.
1) Turn off smart connect,
2) Choose a unique SSID for each of the 3 bands
3) Manually choose a channel for each band - I'm using ch 6 for 2.4ghz, ch 44 for 5ghz1 and ch 157 for 5ghz2
4) Manually connect each wifi client for your chosen band
psychopomp123 wrote:1) Turn off smart connect,
2) Choose a unique SSID for each of the 3 bands
3) Manually choose a channel for each band - I'm using ch 6 for 2.4ghz, ch 44 for 5ghz1 and ch 157 for 5ghz2
4) Manually connect each wifi client for your chosen band
Thanks for the reply! I am sure that "work around" will work and may help a future reader of this thread. Actually, that is going to be my interim fix until NETGEAR can get things ironed out. But I paid for a router with SmartConnect and want to use it. I really don't want to configure 50+ devices manually because SmartConnect doesn't work as it should.
I intend on leaving the 2.4ghz band the same ssid/pswd I have used for years and manually configure the devices I want on 5ghz to use the other two bands.
SmartConnect should work (and has on older, much cheaper routers) so I consider this a work around rather than a solution. I really wish NETGEAR would release an update that fixes this issue.
I've never seen 'Smart Connect' (aka auto band steering) work properly on any tri-band router, incl ones from Asus, Linksys etc which is why i suggested turning it off. Yeah its a pain having to re-connect every wifi client but you only need to do this once as the clients should auto-connect to the same band. My RAX200 works flawlessly and no issues at all with any wifi clients - I also have 50+ clients and have switched off smart connect.
It is working flawlessly without Smart Connect, maybe tri-band is the problem then because I have had dual band work fine. I'm just disapointed this is even an option if it doesn't work.