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Forum Discussion

Linda6418's avatar
Linda6418
Guide
Feb 02, 2023

Nighthawk RAX29 with Verizon LTE extender

I can not get my Verizon/Samsung LTE Network Extender to set up and initialize.  I have not contacted my ISP since I don't have total confidence in their customer support.  Has anyone had similar iss...
Linda6418's avatar
Linda6418
Guide
Feb 02, 2023

My Modem: Arris TM822

Verizon 4G LTE Network Extender model SLS-BU103

I did contact Verizon.  Their response was that there was no issue on their end and that the network extender was connected to a router that may not be configured for use with a network extender.

plemans's avatar
plemans
Guru - Experienced User
Feb 09, 2023

When you log into the rax, are you able to see the LTE extender in the attached devices page? 

  • Linda6418's avatar
    Linda6418
    Guide
    Feb 09, 2023

    Yes.  And it shows the IP address as well as the correct MAC address

    • plemans's avatar
      plemans
      Guru - Experienced User
      Feb 09, 2023

      You could try putting the lte extender into the netgears dmz. 

      that'll auto forward all info to the lte extender. 

       

      • Linda6418's avatar
        Linda6418
        Guide
        Feb 09, 2023

        Do I change the default DMZ server to the extender's IP?  Currently the DMZ box asking for a default server is not checked.