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Forum Discussion
Solved
Nighthawk RAX30 log/email notification bug
I've looked everywhere and can't for the life of me work out where to submit a bug report to Netgear. They don't seem to be interested in allowing customer report bugs. Anyway... I would like to ...
Thanks for the tips but I couldn't follow your exact steps as the web page was different and didn't offer the same options. But I got onto "Chat" with an agent any way. All I wanted to do was report a bug as a concerned Customer of their product. Apparently my registered product only had 90 days of technical support and that has long expired. They offered to extend my support (at a cost I presume) so they could "assist" me. They closed the chat before I had a chance to respond within a few minutes. I give up with Netgear's useless support and reporting a problem.
Ever since turning off Email notifications the router has now been rock solid for 9 days. Prior to "testing" email notifications out, it was rock solid for approx 7 months. Definitely a problem in their firmware, but I can't be ar$ed chasing it up any further. My problem is fixed. Just don't use Email notifications on RAX30 routers.