NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

Kaydenanddallan's avatar
Kaydenanddallan
Follower
Aug 06, 2023

Nighthawk Rax35 not connecting to wifi

I have rebooted, and reset my WiFi router and it’s still not connecting to the internet. What else should I do?

1 Reply

Sort By
  • Kitsap's avatar
    Kitsap
    Master
    Aug 07, 2023
    Kaydenanddallan wrote:
    I have rebooted, and reset my WiFi router and it’s still not connecting to the internet. What else should I do?

    Check to verify your have your Ethernet cable connecting from the output of your modem/ONT to the WAN input of your RAX35.  Does your modem/ONT have an internet connection LED?  What does it show?

     

    Has it connected to the internet previously and just now stopped working?

     

    What is the brand name and model number of your modem/ONT?