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Forum Discussion
Nighthawk RAX38v2 dropping Internet since firmware update
Tonight I noticed on my iOS Nighthawk app that there was new firmware for the RAX38v2, so I told it to update. It took a short time, and then the app could no longer find the router...right, restarti...
What modem/gateway are you connected to?
Waht I'd try doing? Anytime there's an issue after a firmware upgrade, a reasonable first step is to factory reset. Sometimes old settings can cause issues. If that doesn't help, try re-installing the firmware to the router over a hardwired connection. When we see corrupt firmware issues, it tends to be when people updated over wifi or using the app.