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Forum Discussion
Nighthawk RAX40
I am so frustrated I don't even know what to do. I purchased this router in January hoping to improve the wifi in my home from the momdem/router combo my ISP was leasing me. I had previously trusted ...
What firmware are you on?
What modem are you connected to?
Have you tried disabling AX?
Another thing to try is the AX devices have been getting frequent firmware updates that have been fairly extensive. many times a factory reset and manual re-install can help quite significanly. Have you tried this?
Hello,
I also have many issues with my RAX40 using Firmware Version V1.0.3.64_1.0.1 here in France
- 5G wifi not working after some time
- some devices can't connect >>> reboot fixes
- hangs of whole RAX40
- reset to factory defaults w/o any action
I joined support who asked for monney and I payed for NOTHING!
This product too young is full of bugs.
ronald_fr wrote:Hello,
I also have many issues with my RAX40 using Firmware Version V1.0.3.64_1.0.1 here in France
- 5G wifi not working after some time
- some devices can't connect >>> reboot fixes
- hangs of whole RAX40
- reset to factory defaults w/o any action
I joined support who asked for monney and I payed for NOTHING!
This product too young is full of bugs.
A. Don't jump on someone elses thread. If you want help, start your own thread.
B. "joined support" How? if you googled support, its scam/con sites you get. You have to click "mynetgear" at the top. Register an account and then the device. Support is only free for the first 90 days from purchase.
Ok understood.
FYI about support : I joined Netgear Support by phone. As my registered RAX40 is older than 90 days (Oct 2019) I had to pay to obtain support ... I paid and no fix and no real help.
Best regards
Ronald